HEATHROW AIRPORT2018-08-16T15:56:38+00:00

London Heathrow is our home hub and we are proud to have been on their consultants framework for over 20 years, completing major projects at all of the airport’s terminals, historic and current.

The culmination of this long association is the new Queen’s Terminal that replaces the old terminals 1 and 2 in the central terminal area of the eastern campus. We were appointed at the inception of design work in 2006 and were also retained to design the two further projects in 2012 and 2013.

The departure lounge is broadly modelled on Terminal 5 at Heathrow in terms of being on two levels. However, the key differences are that in the Queen’s Terminal transfer passengers are processed directly into the gate level to reduce connect times. The first stage of the Queen’s Terminal has to stand as a coherent entity but also work successfully when the further phases are realised. Critical to the retail planning is the containment of the security comb in its own area so that the shop frontages can be maximised over the two trading levels to create a vibrant retail led atmosphere whilst still retaining a significant view over the apron. The duty free shop captures both originating and transfer departures, and becomes the centre of the commercial area in phase 2 as a walk-through format.

LHR

PROJECT

London Heathrow,
T2 – The Queen’s Terminal

TOTAL AREA

9,400m2

NUMBER OF PASSENGERS

Phase 1:   25 miliion
Phase 2:  35 miliion
Phase 3:  40 miliion

YEAR OPENED

Phase 1 – 2014

DESTINATIONS

International

CLIENT

Heathrow Airport Ltd

SERVICES

Commercial Planning,
Design of central feature

Relatively late on in the construction process, we were commissioned to create a focus to the departure lounge. Although not all was implemented due to the timescale, we commissioned for the heart of the area a wire-framed London taxi complete with the taxi route from the artist’s studio to the terminal etched on the protective glass.

Relatively late on in the construction process, we were commissioned to create a focus to the departure lounge. Although not all was implemented due to the timescale, we commissioned for the heart of the area a wire-framed London taxi complete with the taxi route from the artist’s studio to the terminal etched on the protective glass.

Too often, the arrivals hall is neglected. In the Queens’ Terminal, there is a focused commercial offer directly on leaving the baggage hall that also delivers everything that an arriving passenger will require to travel onwards to their final destination.

Too often, the arrivals hall is neglected. In the Queens’ Terminal, there is a focused commercial offer directly on leaving the baggage hall that also delivers everything that an arriving passenger will require to travel onwards to their final destination.

“The Queen’s Terminal (T2) at Heathrow Airport may be very close to being my favourite airport. The more I use this magnificent new facility the more I like it.”

Martin Moodie, Publisher, The Moodie Davitt Report

“The Queen’s Terminal (T2) at Heathrow Airport may be very close to being my favourite airport. The more I use this magnificent new facility the more I like it.”

Martin Moodie, Publisher, The Moodie Davitt Report

As well as the main processor building, we planned the satellite that has its own dedicated commercial node. In Phase 1, this is accessed from the main terminal via travelators with passengers rising up into its commercial heart. In later phases, there will be an APM creating this link.

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