London Heathrow is our home hub and we are proud to have been on their consultants framework for over 20 years, completing major projects at all of the airport’s terminals, historic and current.
The culmination of this long association is the new Queen’s Terminal that replaces the old terminals 1 and 2 in the central terminal area of the eastern campus. We were appointed at the inception of design work in 2006 and were also retained to design the two further projects in 2012 and 2013.
The departure lounge is broadly modelled on Terminal 5 at Heathrow in terms of being on two levels. However, the key differences are that in the Queen’s Terminal transfer passengers are processed directly into the gate level to reduce connect times. The first stage of the Queen’s Terminal has to stand as a coherent entity but also work successfully when the further phases are realised. Critical to the retail planning is the containment of the security comb in its own area so that the shop frontages can be maximised over the two trading levels to create a vibrant retail led atmosphere whilst still retaining a significant view over the apron. The duty free shop captures both originating and transfer departures, and becomes the centre of the commercial area in phase 2 as a walk-through format.