In partnership with London City Airport, we have presented a modern design vision for the £500m transformation of the customer experience at London’s most central airport.
For this project, we provided both the planning for the commercial areas and the interior design across the whole airport. Our designs of the interior spaces include expressions for the new Check In zone, Security, Departures Lounge, Baggage Claim, dedicated Arrivals area and gate lounges.
The central challenge for us was to develop an original concept that celebrated 21st-century London and the airport’s crucial role in the city’s economy. We did this by creating an outstanding and distinctive passenger experience blended with a Sense of Place that is unique to London City.
Innovative digital elements are pivotal in the interior design, an emphasis reflected by the airport’s plans to introduce the world’s first digital control tower. Large format digital screens across the airport share stories from the city, while iconic furniture and lighting from London’s top designers add personality and a premium touch to the lounges.
The new terminal (51,000 sq. m) will launch in 2022, blending dynamic style with enhanced facilities, space and choice for passengers. This will include new shops, restaurants and bars as part of an enriched passenger experience across the whole terminal.