Project Description

In partnership with London City Airport, we have presented a modern design vision for the £500m transformation of the customer experience at London’s most central airport.

For this project, we provided both the planning for the commercial areas and the interior design across the whole airport, including the new check-in zone, security, departure lounge, baggage claim, dedicated arrivals area and gate lounges.

The central challenge was to develop an original concept that celebrated 21st-century London and the airport’s crucial role in the city’s economy. We did this by creating an outstanding and distinctive passenger experience blended with a Sense of Place that is unique to London.

Innovative digital elements are pivotal in the interior design, an emphasis reflected by the airport’s plans to introduce the world’s first digital control tower. Large format digital screens across the airport share stories from the city, while iconic furniture and lighting from London’s top designers add personality and a premium touch to the lounges.

The new terminal will launch in 2024, blending dynamic style with enhanced facilities, space and choice for passengers. This will include new shops, restaurants and bars as part of an enriched passenger experience across the whole terminal.



London City Airport




10 million




International & Domestic


London City Airport


Commercial Master Planning
Environmental Design
Sense of Place

At its heart, the design theme blends the vibrant, modern personality of London City Airport with contemporary stories of London and the airport’s unique position on the River Thames.

The interior colour palette adopts muted blues, greens and greys inspired by the colours of London’s bridges and the river itself.

“The airport is located in a dock on the Thames. The river is the oldest and single most influential element in London’s amazing history and we made the river a central theme of the design. It is however the spirit of London that inspired our design approach; putting art, theatre, sport, music, fashion and culture at the heart of our designs”

Kevin Patience, Design Director